Who we are

Life science software specialists with the backing of a global healthcare group

Genial exists to make lab life easier for our customers in healthcare and life science settings all over the world.

Established in 2007 and based in Chester in the UK, we are now part of the global Harris Healthcare Group. Our flagship products, iPassport and iGene, continue to be developed and improved in collaboration with our growing customer base to ensure that we remain at the forefront of managed software services for this sector.

What we do

Providing software solutions to make laboratory life easier

In heavily regulated sectors such as healthcare and life sciences, choosing the right software partner is vital to help maintain compliance with regulatory requirements, improve control and visibility of your systems and collaborate more effectively across sites, teams and functions.

Genial’s managed software services have been developed by experts and refined over years of usage in the field. As specialists in the area of healthcare laboratories, our products are carefully designed around the workflows, systems, processes and standards associated with these sectors. So you can rest assured you’re getting a product that does exactly what you want it to – make your life easier.

Meet our team

Genial’s senior management team comprises a dedicated group of specialists with a wealth of experience in their respective fields.

Mark Hawtin

Managing Director

Mark joined Genial at the start of 2021 as Managing Director with a remit to expand the business in its core markets and explore new markets both geographically and across other industry sectors. An executive with proven commercial leadership skills developed over 30 years in B2B SaaS technology in the downstream oil & gas and convenience retail sectors, Mark brings experience of developing business in many diverse markets through both direct and indirect channels.

Outside of Genial Mark enjoys travel, road cycling and motorsports.

Craig Bunn

VP, Product Strategy & Quality

Craig joined Genial in 2004 and is responsible for the product vision for our iPassport quality management and compliance solution and supporting the commercial efforts to engage and on-board our customers. He also fulfils the critical role of quality manager for Genial, ensuring we maintain our ISO 9001, 27001 and Cyber Essentials certifications and using that unique expertise to inform the future direction for iPassport. A key member of the senior leadership team, Craig brings deep knowledge of the healthcare and life sciences sectors to shape the company strategy.

Outside of Genial, Craig enjoys spending time with his family in Breckland, Norfolk. He is a keen oenophile, maintaining a small wine cellar and an accomplished martial arts practitioner, holding multiple blackbelts and having competed in MMA and Kickboxing.

Matthew Johnson

VP, Customer Interactions

Mat leads the development and customer implementation of Genial’s GLIMS system, iGene. Prior to his role at Genial, he gained extensive experience as a developer at businesses including LDF/Investec, Advantis Credit and Elegant Resorts.

In his spare time, Mat is a DJ and also enjoys mountain biking.

Stephen Mee


Stephen manages the iPassport technical team, working closely with all product stakeholders to spec out iPassport developments and acting as project manager on iPassport’s releases.

Stephen has been at Genial for 8 years and prior to that he spent 16 years working for Chemtura, a global, Fortune 500 chemical manufacturer. He has gained experience of a wide range of programming languages and technologies over the years including ASP, PHP, ColdFusion, Java, SharePoint, ASP.Net and Exchange.

Outside work, Stephen is a keen photographer and has three children who keep him busy!

Software solutions for laboratory management

Laboratory quality management system

iPassport is a managed software service designed specifically for healthcare laboratories to help digitise, streamline and improve the day to day management of
quality and compliance.

Find out more

Genetics laboratory information management system

iGene provides a secure and scalable platform to streamline the process of genetic testing from patient scheduling, through laboratory test protocols to the preparation of test reports for use by genetic counsellors and clinicians.

Find out more
Trusted by the world’s leading healthcare providers and scientists