The Genial Team held their first online user group for iPassport users in December 2022. There was a fantastic response with over 160 people attending on the day. It was an opportunity to share best practice, update our customers, include some demonstrations from our UK and US customers and there were also breakout rooms for attendees to share best practice or to speak to some of the team directly.
Simon Peck, Genial’s Managing Director said, ‘’We were really pleased with how our first online user group for iPassport went. It was fantastic to get our customers together and especially exciting to see that customers from both America and Australia made the effort to join the call! It was a great opportunity for us to share updates from the team such as what we have achieved in 2022 and our plans for the future. I wanted to thank our guest presenters who kindly volunteered to take part and also the Genial team for their hard work putting it all together.’
It was Genial’s first time running such an event, so we would like to thank everyone for their feedback and input which will no doubt make the next user group even bigger and better. There will be another user group in 2023 and we will share the dates with you once we have confirmed.
Here is the ‘tips and tricks’ section which we recorded on the day with tips from from Genial’s Senior Developer, Mirek, VP of Sales, Jonny and our Support Specialist Bernardo.